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Our “no-nonsense” approach requires only three discrete steps:
Capture the “as-is” current state of a process and develop the “to-be” future state.
Quantify the operational “metrics” and establish internal targets to drive improvements.
Remove old obstacles and develop new procedures for “best-in-class” performance.
By looking beyond narrowly focused "traditional" supply-chain models, we are able to evaluate the impact of quality and development activities on Supply-Chain performance. Planning, sourcing, making, delivering, and return cycles are getting shorter with each new product. Rising expectations of most buyers and sellers in the global community require development of new practices that are more than mere replications of what your competitors are doing. Our record of providing creative solutions to our clients makes us a valuable addition to your Supply-Chain improvement team.
Supply-Chain Performance Metrics
Level One Measurements:
Customer-Facing Internal-Facing Performance Category Reliability Responsiveness Flexibility Expenditures Investment Delivery performance
X
Order fill rate
X
Flawless order fulfillment
X
Order fulfillment lead time
X
Supply-chain response time
X
Production flexibility
X
Total supply-chain management cost
X
Cost of goods sold
X
Value-added productivity
X
Warranty/returns processing cost
X
Cash-to-cash cycle time
X
Inventory days of supply
X
Asset turns
X
Our Supply-Chain advisory services address:
All Supplier / customer interactions
Sales administration and order entry
Billing through paid invoice
All physical material transactions
Links from your supplier's supplier to your customer's customer
Equipment, supplies, spare parts, bulk product, software, etc.
All market interactions
Steps in linking aggregate demand to the fulfillment of each order
Quality management from supplier evaluation through product returns
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